Delivery and shipping

As of now we are delivering only in Czech Republic by Czech Post. Standard Shipping Cost is 130Czk for all Orders Under 2000czk. Orders above 2000czk are shipped for Free. Once you place your order, it will be processed in a working day and details with tracking number will be sent to your email id. You can check your shipment details through Czech Post website. If you like your order to be delivered outside Czech Republic, please write us an email to query@biogarden.cz and we will get back to you with possible options and shipment prices. Contact Us.

Self pick up

This service is free of charge and products will be available to pick up at Melounova 520/4, Nove Mesto, Praha 2. You will be informed by email once your product is ready for pick up.

Normally if you order before 1100 hrs, it will be available on same day after 1700 hrs. Products ordered after 1100 hrs will be available on very next day, pick up timings will be shared through email. This service is available on all week days.

Warranty claims

All of our products are packed carefully. If you receive any product in damaged or unexpected condition, please send us details (proof of received shipment as in box, possible picture), and we will get back to you with possible returns options. We care for your Value of Money.